מדיניות משלוח

Thank you for choosing The.Inkubator for your purchase of handmade ink-brush drawings. We are committed to delivering your order safely and efficiently. Please review our shipping policy below for details on shipping procedures, timelines, and costs.

​

1. Processing Time

​

Each piece of art on The.Inkubator is hand-crafted with care, which means processing times may vary. Orders are typically processed within 3-5 business days after payment confirmation. Please note that custom or personalized orders may require additional time for creation.

​

2. Shipping Methods

​

We offer a variety of shipping options to ensure your artwork arrives safely:

• Standard Shipping: 5-7 business days (domestic)

• International Shipping: 7-14 business days (varies by country)

All shipments are carefully packaged to prevent damage during transit, and tracking information will be provided once your order ships.

​

3. Shipping Costs

​

Shipping costs are calculated at checkout based on your location and the size of your order. Free standard shipping is available on orders over $100 for domestic deliveries.

​

4. International Orders

​

We ship worldwide! International customers are responsible for any customs duties, taxes, or import fees that may be imposed by their country. Please be aware that these fees are outside our control and are not included in the price of your order.

​

5. Order Tracking

​

Once your order has been dispatched, you will receive a tracking number via email. You can track your order through the shipping carrier's website. If you have any questions or concerns regarding your shipment, feel free to contact us.

​

6. Packaging

​

We take great care in packaging our hand-made ink-brush drawings to ensure they arrive in perfect condition. Each piece is securely wrapped, and protective materials are used to safeguard your artwork during shipping.

​

7. Delivery Issues

​

While we strive to ensure timely delivery, please note that once your package leaves our facility, shipping delays may occur due to factors outside of our control, such as weather conditions, strikes, or customs delays. If you experience any issues with delivery, please contact us, and we will work with you to resolve the matter.

​

8. Damaged or Lost Items

​

If your artwork arrives damaged or is lost in transit, please contact us immediately. We will investigate the issue and offer a resolution, which may include a replacement or refund. Please keep all packaging materials and photographs of any damage to help us process your claim efficiently.

​

9. Change of Shipping Address

​

Once your order has been processed, we are unable to change the shipping address. Please double-check the accuracy of your shipping information before submitting your order.

​

10. Contact Us

​

If you have any questions or need assistance with shipping, please don’t hesitate to reach out tour customer support team at the.inkubator.art@gmail.com. We're here to help! \

 

Thank you for supporting The.Inkubator, where every brushstroke tells a unique story.

​

This shipping policy is effective as of March 28, 2025 and may be updated periodically. Please review this page for any changes before making a purchase.